FAQs

We only accept payments Via Master Card, Visa Card.

Is my payment secure?
Yes, our e-commerce website has been designed using stringent security protocols to protect your personal information.

After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.

Unfortunately we are unable to cancel an order once it has been placed. This will allow us to pack your orders efficiently and to minimize errors. It is advisable to check your order before placing it.

Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.

All orders will be processed within 10 - 12 weeks, excluding weekends and public holidays.

For nationwide deliveries, once ready, your order should reach you within approximately 5-7 business days.

For all international deliveries, the time frame is stipulated by our logistics partners and affiliates.